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Re: Modem Keeps Dropping Signal This space for rent
Bruce (parcxman@netscape.net) 2005/12/16 22:32

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Subject: Re: Modem Keeps Dropping Signal
From: Bruce <parcxman@netscape.net>
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"Dr Feelgood" <drfeelgoodwa@comcast.net> wrote in
news:2tydnXhGLepTkj7eRVn-uA@comcast.com:

> I'm running an owned DCM 235r I bought back in 2000 and getting the
> full 8 meg and then some. I just wish Comcast would take the UL to a
> full meg.
>
> Thousands of users are using the rental SB5101's without a problem.
> Double check your physical connections.
>
> Is the truck roll still scheduled for tomorrow?
>
>
> "Bruce" <parcxman@netscape.net> wrote in message
> news:Xns972CE0540FBFBparcxmannetscapenet@216.196.97.136...
>> I'm in the SF Bay Area, zip 94070.  I swapped out my RCA DCM245,
>> which couldn't handle the new, higher speeds, for a Motorola SB5101
>> at the Comcast walk-in store.  I now have the new speeds, but every
>> hour or so, the modem drops the signal.  The online light stays
>> solid, but I'm no longer connected to the internet.  I have to power
>> cycle.
>>
>> Here's my modem stats for the new SB5101:
>> Downstream
>> Frequency 705000000 Hz
>> Signal To Noise Ratio 27.8 dB (RCA was 35.2)
>> Power Level -5.5 dBmV (RCA was -7.5)
>>
>> Upstream
>> Channel ID 4
>> Frequency 24800000 Hz
>> Power 34.0 dBmV (RCA was 32)
>>
>> I've got a truck roll for Saturday morning to check line (that's what
>> Comcast wants to do), but it seems odd that this happened immediately
>> after putting the new SB5101 into service.
>>
>> I don't understand if this is a coincidence that the S/N dropped, or
>> if the new modem could be the problem.
>
>
>

Yep, the truck roll is still scheduled for Saturday (tomorrow) morning.

If interested, check out this thread.  It discusses the Motorola SB5101
and possible firmware problems.

http://www.dslreports.com/forum/remark,13568778?hilite=sb5101+research

Thanks,
Bruce

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