Bruce wrote:
> "Dr Feelgood" wrote:
>> Chances are it was not provisioned properly. Could be the mac address
>> was input wrong. Try giving service a call again and have them double
>> check it.
>>
>>
> If that were the case, I don't think I'd even get a connection.
>
Not necessarily.
Remember that both your computer and the modem have their own IP addresses.
Your computer may be getting a valid IP address because it's MAC address is
already on your account. When the modem comes online for the first time, it
should get an IP address that will only allow local access, but once it's
provisioned, it will get an IP address that will allow access to the
Internet. The problem is that the IP address is initially assigned at the
direction of the provisioning system. It is a very short lease. When it
comes time to renew the lease, if the provisioning process has not finished,
the regular DHCP server won't recognize the modem as being allowed to have a
full-access IP address. Your online light will remain lit, but you'll have
no access to the Internet.
It should be easy for this to be fixed. A customer service rep can repush,
or refresh, the information on the account, after which the DHCP server for
your node will now know to give your modem a full-access IP. Assuming your
modem's MAC is correct in the records (which it probably is if you are able
to get, and re-get, the temporary IP address that allows you to keep getting
online over and over again for that hour time period.)
--
Warren H.
==========
Disclaimer: My views reflect those of myself, and not my
employer, my friends, nor (as she often tells me) my wife.
Any resemblance to the views of anybody living or dead is
coincidental. No animals were hurt in the writing of this
response -- unless you count my dog who desperately wants
to go outside now.
This fall, vacuum up your leaves instead of raking:
http://www.holzemville.com/mall/blackanddecker/blowers.html
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