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From: "Tommy" <no@reply.dk>
Newsgroups: alt.games
Subject: Ubisoft support.
Date: Wed, 11 Feb 2004 11:17:16 +0100
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Hello.
I recently bought Pirates of The Caribbean but when I installed the game and
wanted to run it, I got a "please insert correct CD-ROM and restart the
application"
Well. I tried a lot of things to get i to work but nothing helped. So I
opened a case at Ubisoft support. When doing that I got a auto ansver back
telling me different solutions and that I would hear from them in the next
48 hours...... Well great..... none of them applied to my problem so I went
in wait-state. When the 48 hours where gone I updated the case asking them
polite if they have forgot me. The next day I got a AUTO-ansver that since
they have not heard from me they supposed the problem was solved and that
they have closed the case. Meanwhile I was playing the game using a no-cd
crack. I updated the case telling them that they have a very crappy way of
handling things and that it can not be right that I buy a original game and
then have to run a no-cd crack in order to play the the game.
Then I tried to contact Bathesda softworks and they told me that Ubisoft had
the support for european versions but they gave me the advice that i should
clean the CD. See that is what I call service. Ubisoft should learn from
that.
So what I learned from this case: When there is something wrong with games
from Ubisoft, YOUR ON YOUR OWN.
Ubisoft STINKS
Best Regards
Tommy
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