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Subject: Re: Attn: Casey - off topic question re Altbinz
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On 26-May-2016, maggie-d-cat@hotmail.com wrote:
> twice in the last few months I have opened the program and the
> queue of downloads has disappeared
It sounds like the program isn't closing correctly when you shutdown or
reboot after adding a new .nzb.
*IF* this is the case then it could be caused by either an OS or App update
from just before you first noticed the issue.
Troubleshooting...
For a basic check you could load an .nzb, ensure it's loaded and then close
the App.
Reopen the App and see if the files are still there to be downloaded?
Yes=Probably not an App issue. No=Probably an App issue.
Is YES above...
Open another .nzb and shutdown like you usually do (Force shutdown when
prompted if that's what you do).
Restart and relaunch the App, have the files disappeared? Yes=The way the OS
is closing the App could be causing the issue.
g.
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