HI COM
The only thing I can think of is if the video file that you are taking the
audio file from is a MP3 this maybe why it will not work.
Adobe tend to look down on the MP3 format other than when publishing the
audio file.
An example of this is in Premiere Pro when adding a audio file you can not
add a MP3 it will only work with AAC and WMA files.
Let me know what audio you want from the film I may have a work around for
you.
Regards
no-no
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